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Tower Clock Eye Center is hiring for a full time optician postion. Candidates must provide excellent patient and customer service in the selection, ordering and dispensing of eyewear; prepare work orders for optical labs; process medical billing information; and maintain frame inventory.
Customer Service
- Provide excellent customer and patient service according to Tower Clock Eye Center standards
- Analyze patient eyewear needs
- Recommend specific lenses, lens coatings and frames to satisfy patient needs and wants
- Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove and care for their contact lenses
Business And Operational Standards
- Be part of a team and work well with coworkers
- Maintain a complete knowledge of third-party plans and claims
- Explain promotions and special lens offerings to patients and customers
- Balance accounts
- Prepare work orders containing specific instructions for optical labs
- Process medical billing information
- Ensure proper merchandising of frame inventory
Minimum Knowledge, Experience & Skills Requirements:
- High School Graduate or equivalent
- Monday through Friday hours, no evening or weekends.
- Previous experience in an office and/or optical dispensing is preferred, but we will train the right candidate
- Able to multitask/handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
Education/Experience/Licenses/Certificates/Eligibility:
Current Wisconsin R.N. license and BCLS required, ACLS preferred. Prefer two (2) years experience as an operating room nurse preferred. IV skills preferred.
Job Type:
Full-time
Pay:
From $17.00 per hour, or more depending on experience
Please download the application here, and send it along with your resume and cover letter to DanielleJ@towerclockeyecenter.com, or mail your application and cover letter to:
Tower Clock Eye Center
Attn: Danielle Jorgensen
1087 West Mason St,
Green Bay, WI 54303
